Shipping Policy
Cindi Motorsports Shipping Policy
At Cindi Motorsports, we are committed to ensuring that your order is processed and shipped promptly and securely. Please review the following Shipping Policy, which outlines our standard practices for shipping, delivery times, costs, and other important shipping-related details.
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1. Order Processing Time
All orders are processed within 4–6 weeks. Once your order has been processed, you will receive an email confirmation with tracking details.
Please note: Any extended delays will be communicated to you directly.
2. Shipping Methods and Delivery Timeframes
We offer shipping via trusted carriers such as UPS, FedEx, and Canada Post, depending on your location and shipping preference.
Estimated delivery times:
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Canada (Standard): 2–7 business days
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USA (Standard): 5–10 business days
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International: 7–21 business days (depending on destination and customs processing)
Please be aware that these are estimates only, and delays may occur due to weather, customs, or carrier-related issues.
3. Shipping Rates
Shipping costs are calculated at checkout and are based on the weight, size, and destination of your order.
4. International Shipping
We ship internationally; however, customers are responsible for any customs duties, taxes, or import fees required by their country.
Please ensure that your local regulations allow the import of automotive parts before placing an order.
5. Order Tracking
Once your order ships, you will receive an email with a tracking number and link.
6. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 48 hours of delivery confirmation. We will work with the carrier to resolve the issue and offer a replacement or refund if applicable.
7. Incorrect Shipping Information
Please double-check your shipping address before submitting your order. Cindi Motorsports is not responsible for packages sent to incorrect or incomplete addresses provided by the customer. Any re-shipping costs incurred due to incorrect address entry will be the responsibility of the buyer.
8. Questions?
If you have any questions about our shipping policy or need help tracking your order, feel free to reach out to us at our Contact Us form on the website.
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